Reviews for LAWNCARE GARDEN MACHINERY, CROWMARSH
5/5 from Callum
2 years ago
2 years ago
Needed a new leaf blower asap and they sorted me out within 10 mins, absolutely outstanding service will be using them all the time!
5/5 from Jane
3 years ago
3 years ago
Really great service and helpful. Would definitely recommend.
Bought a great little mower
5/5 from Shaun
3 years ago
3 years ago
Very helpfull staff ..a lot of experience highly recommend
5/5 from Doreen
3 years ago
3 years ago
Excellent and very quick serivce. Prices have hardly changed in five years. Staff friendly and helpful. Highly recommend.
5/5 from Keith
4 years ago
4 years ago
Lovely people who helped me out in my emergency. I owe you a ride. Thank you so much!
5/5 from Paul
4 years ago
4 years ago
Great place, highly recommended. Dropped off my old Mountfield that hadn't run for years. A couple of hours later, a few new parts and and some skillful tinkering and its running like new. Very impressed. Great service at a very reasonable price. Thank you!
5/5 from Rodney
7 years ago
7 years ago
You always get very good quality service always the correct part if not they can get it for you a real treat to help with so much knowledge thank you.
5/5 from Mike
9 years ago
9 years ago
Really knowledgeable and helpful staff. I am confident that the quality tools I bought will get first class after sales service.
5/5 from Diarmuid
11 years ago
11 years ago
Good value, great friendly and knowledgable service. Also were graceful enough not to laugh when I had been a dipstick (flat battery!).
Will continue to use and recommend these guys for both sales and service.
5/5 from David
11 years ago
11 years ago
David Cross
Shared publicly - 18:27
I have just come across the review by Clive Richardson and quite simply cannot believe this is in any way true. Having known Lawncare Garden Machinery and their staff for many, many years I would go so far as to say it is full of almost everything but the truth.
Lets take the "£2k" issue. Yes mowers cost money!
"It never worked properly."
You can be sure that if it had not worked properly then the problem would have been resolved by highly skilled staff without question. Please note the word "never" was used so surly the person making this comment would have contacted the company and not tried to use the machine until it was fixed. He would have explained what problem existed and requested that it was resolved. As delivery requires the mower to be built and tested under very strict requirements before it is taken to the customer then what exactly was not working properly?
Goes on "they would never exchange it for us"
As he clearly indicates that repairs were made then why was he expecting it to be exchanged?
"and then had the cheek to charge for repairs"
What repairs were done?
Why has he not indicated what was done that required payment?
L G M would without hesitation ensured any works or parts covered by warranty would have been done without charge subject to manufacturers approval. Any work done that was to be a customer expense would not be done without customers approval first.
I will leave you to read the last paragraph as to my way of reading it seems that costs involved were fully refunded.
Please do not trust the review as if was true then why would so many regular customers return again and again. I am one of those customers and I would not make such crude comments that hold little clear facts other than to say that (in my words) "Any repairs done on the ride on mower were done at no charge to the customer."
To conclude. (THE TRUTH)
Mowers cost money!
The mower was repaired at no cost to customer!
Quality - Well that is best judged by yourself so go along and be welcomed with a smile. The rest will leave you happy that you went to Lawncare Garden Machinery and did not believe anything other than the truth.
Clive Richardson reviewed:
Lawncare Garden Machinery
Lodge Farm/Old Reading Rd, Wallingford OX10 8BW
We spent over £2k on a rideon with these guys.
It never worked properly, they woud never exchange it for us and then had the cheek to charge us repairs.
In the end we contacted the manufacturer of the ride-on and they gave us a full refund.
We then bought a Honda and have never had a problem.
AVOID THESE GUYS!
Quality Poor - Fair
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